Our communication strategy at The Sourdough School is designed to be flexible and accommodating, allowing us to prioritize our time for teaching, baking, and filming. We understand that traditional office hours may not suit everyone, so we’ve established a variety of ways for students and club members to get in touch with us.
Before reaching out via the contact form, please ensure you’ve reviewed the student information provided on our website. We aim to respond to inquiries within a few days but keep in mind that our response time may vary depending on our teaching and baking schedule.
For urgent matters, feel free to text or call us. If we’re unable to answer immediately, rest assured that we will get back to you as soon as possible.
- Phone & WhatsApp: +44 (0) 7707 480336
- For all other queries, please email Vanessa’s PA [email protected]
- For Emergencies ONLY, you can send a message to 07813 308301
For Registered Students and Club Members
We are a small business, and in splitting out our communication strategy, we maintain a strong connection with our community while staying focused on our core mission of teaching, baking, and inspiring change. We have an established direct communication structure for Sourdough Club members and Sourdough School students to ensure direct access to Vanessa. We hold two live Zoom sessions every Thursday at 4 pm and 8 pm, allowing students and club members to ask questions, seek advice, and engage with Vanessa directly – we request that you follow the student communications procedure rather than the form below.
A list of Frequently Asked Questions about attending The School in person – Please check before you book your course.